icall is always looking for talented people to become its team members. We realize that productive people are always a good addition to our organization. So if you have the financial acumen and the passion to work with some of the biggest companies in Egypt, join in.
Responsibilities:
- Responding efficiently to callers, explaining possible solutions, and ensuring that the client feels supported and valued.
- Solving customers’ problems.
- Handling angry customers
- Adhering to all company policies and procedures.
Skills / Experience:
- Having basic knowledge in English
- Fresh graduates are welcome to apply
- Experienced and non-experienced applicants
- Good communication skills
- Active listening skill
- Clearway of talking without having a lisp.