iCall is a full-spectrum leader in outsourced tech support services. With extensive experience, exceptional people, insight-driven tools, and a wide range of services to choose from, we’ve got you covered.
Grow Your Business
We provide you with skilled professionals to handle all the tech support needs of your clients. With our up to date technology and infrastructure, we fuel faster response rates, quality resolutions, and the right approach, leading to satisfied and loyal customers and better business growth. We tailor our solutions to your company’s fundamental needs.
Solve Problems Faster
Your customers can use their devices to solve tech support problems themselves or work more effectively with live agents. We make it possible to build self-service, live chat, and phone connections right into your company’s customer service offerings. And, when customers connect with an agent, they can use their smartphone or tablet camera to share real-time video or photos to help with problem resolution, and you’ll reduce your returns and replacements. We offer voice, live messenger, omnichannel, onshore, nearshore, offshore, inbound, or outbound tech support outsourcing services. Our flexible solutions allow you to consolidate and optimize your operations and elevate your support experiences to differentiate your brand.
Your valued customers will get answers quickly, swifty, anytime, anywhere.